Three promo cards floating beside the M365 Mobile home screen

This is a container div

This page is basically wrapping around a Figma file. If you scroll, you’ll find the full case study in its natural habitat, complete with interactions and details I probably didn’t need to include.

Presentation

Note: Full-screen experience recommended.

Click anywhere in the deck or use arrow keys to navigate.
Press R to reset prototype.

Impact

A pretty card is irrelevant if it doesn’t change behavior. In our pilot and rollout, the promo cards consistently turned curiosity into increased launches and repeat usage.

25%click through rateclick-through on promo cards, internal telemetry, 2022

1 in 4 people tried a featured capability.

40%of Designer launchesshare of Designer launches from promo cards, internal telemetry, 2023

Nearly half of Designer opens in the pilot.

+500%avg. MAU liftMAU of promoted features vs pre-launch baseline, internal telemetry, 2022

Sharp increase of usage for promoted flows.

A small lesson I keep reusing

Discovery only works when it feels earned. This project was a reminder that the best growth surfaces are the ones that avoid 'marketing' and feel natural within the product.

next

Relevant home pages

Redesigning what 128 million people see when they open Microsoft 365 Mobile

view project
Relevant home pages thumbnail